Microsoft Office XP or Blackwell Cases in Human Resource and Change Management

Microsoft Office XP: Introductory Concepts and Techniques, Enhanced

Author: Gary B Shelly

Part of the highly successful Shelly Cashman Series, this text offers a clear screen-by-screen, step-by-step approach to learning the fundamentals of Microsoft Office XP.

Interesting book: Queen of Fats or The Sages Tao Te Ching

Blackwell Cases in Human Resource and Change Management

Author: John Storey

Containing 26 entirely new cases from a wide range of countries, Blackwell Cases in Human Resource and Change Management vividly captures the crucial contemporary issues and trends in HR and strategic change management.
Drawing on in-depth research by leading authorities in the field, each case, accompanied by analyses and lists of further readings, offers real life illustrations of modern theory and practice and includes pertinent discussion questions for students.
In addition to all of the 'core' areas of resourcing, developing, IR, and equal opportunities, there is also coverage of process engineering, mergers and acquisitions, ways of limiting the need for redundancies and insight into how managers can learn to enact strategic change.
Blackwell Cases in Human Resource and Change Management is intended for undergraduate and postgraduate students of HRM and change management.

Table of Contents:

	List of Contributors
	Preface and Acknowledgements
	Introduction	1
1	Global Products and Quality Caterers: Acquisitions: managing to motivate and the construction of new psychological contracts	15
2	BMW: Using the scenario analysis technique for HRM policy construction at BMW	31
3	Transitions and Transformations: Four case studies in business-focused change	43
4	ChocCo: Plant managers developing HR strategies in an uncertain organizational climate	73
5	Oticon: Thinking the unthinkable: radical (and successful) organizational change	78
6	Volkswagen: Cutting labour costs without redundancies	86
7	The Danish Patent Office: How and why OD interventions can fail	100
8	Saarland Steel: Restructuring and managing redundancy	106
9	American Medical Technologies Inc.: Learning the capabilities needed to implement strategic change	124
10	Optus: New recruitment and selection in an enterprise culture	147
11	Manuflex plc: Introducing equal opportunities	160
12	Three Roads to Quality: Variations in total quality management	173
13	Next Patient Please: The operating theatres problem at Leicester General Hospital NHS Trust	190
14	The Ministry of Education: Action learning based management development	206
15	British Rail: Lessons in absence control	216
16	LeisureCo: Customer service, employee involvement and the Flexible Firm	228
17	Royal Mail: A new industrial relations framework	238
18	COCO, CECO and DECO: Managing HR in the non-union firm	241
19	Metropol: Devolving management and equal opportunities in local government	260
20	Richer Sounds: Payment for customer service	266
21	Unilever: Flexible working: introducing annualized hours and 24-hour working	275
22	Superco: Employee involvement in food retailing	281
23	FMS at Diesel Engines plc: The flexible manufacturing system	299
24	ABB: Local presence and cross-border learning within a multinational	320
25	Indian Snacks: Change and continuity	344
26	Food and Drink International: International staffing: policy and practice	356
	Index	365